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Official WhatsApp Business API Platform for Enterprise Growth

The WhatsApp Business API is a powerful communication interface that allows businesses to automate customer engagement at scale. Unlike the standard app, the API supports unlimited agents, AI chatbots, and bulk messaging with a 98% open rate, making it the premier choice for WhatsApp marketing automation.

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Why Choose Us as for WhatsApp Marketing Automation?

Experience enterprise-grade messaging with automation, verified delivery, and powerful integrations.

Message Templates

Send high-volume WhatsApp OTPs, shipping alerts, and appointment reminders using pre-approved WhatsApp message templates that bypass spam filters and ensure 100% delivery.

Cloud API Integration

Seamlessly integrate messaging into your existing software. Our WhatsApp API integration offers low latency, high throughput, and secure REST APIs for global scalability.

WhatsApp Chatbot for Business

Reduce support costs by 40% with AI-powered chatbots. Automate lead qualification, FAQs, and booking flows without writing a single line of code.

Key Service Modules

Empower your business with fast, scalable, and reliable WhatsApp communication.

Total Control Over Your WhatsApp Marketing Campaigns

Don't just send messages—build relationships. Our dashboard gives you a bird's-eye view of your WhatsApp bulk messaging service performance.

  • ✔ Automated Broadcasts: Schedule marketing messages to reach thousands of opted-in customers instantly.
  • ✔ Real-time Analytics: Track delivered, read, and replied-to statuses to measure ROI.
  • ✔ Smart Segmentation: Tag and filter your audience for highly personalized automated WhatsApp messaging.
Broadcast Campaigns
WhatsApp Chat Support Software

AI Chatbots

Engage customers 24/7 with an Official WhatsApp Business API chatbot. Our no-code bot builder allows you to automate FAQ responses, qualify leads, and process orders instantly, ensuring your business never misses a message.

  • ✔ 24/7 Support: Provide instant answers to FAQs even when your team is offline.
  • ✔ Lead Qualification: Automatically capture and segment leads through interactive chat flows.
  • ✔ Smart Handoff: Seamlessly transfer complex queries to live agents in your shared inbox.
  • ✔ Order Tracking: Allow customers to check delivery status and WhatsApp OTPs in real-time.
  • ✔ Interactive UI: Use quick-reply buttons and list menus to reduce user effort.

Collaborative Shared Team Inbox

One Official Number, Unlimited Agents.A WhatsApp shared inbox is a centralized dashboard that allows multiple team members to manage customer conversations from a single official WhatsApp number. It eliminates message overlaps by allowing agents to view, assign, and resolve chats in real-time, ensuring zero missed queries and faster response times.

  • ✔ Multi-Agent Access: Connect from 5 to 100+ agents using a single account on any device.
  • ✔ Smart Chat Assignment: Automatically route queries to the right department or agent based on expertise.
  • ✔ Internal Collaboration: Use private notes and @mentions to collaborate behind the scenes without the customer seeing.
  • ✔ Performance Analytics: Track response times and resolution rates to optimize your team's efficiency.
  • ✔ CRM Data Sync: View full customer history alongside live chats for personalized, context-rich support.
WhatsApp Business API with multi-agent shared inbox
Official WhatsApp API for Business analytics with WhatsApp CRM Integration for Business Messaging and WhatsApp Automation using WhatsApp Business API Solution

Advanced Messaging Analytics

WhatsApp Business API insights provide real-time data on message delivery, open rates, and customer engagement. By tracking metrics like average response time and conversion rates, businesses can optimize their messaging strategy, improve agent performance, and drive higher ROI through data-driven decisions.

  • ✔ Real-Time Delivery Tracking: Monitor exact delivery, read, and failure statuses with message read receipts for every campaign.
  • ✔ Engagement Analytics: View click-through rates (CTR) on interactive buttons to identify which offers resonate with your audience.
  • ✔ Chatbot Efficiency: Track self-resolution versus escalation rates to refine your automated WhatsApp messaging flows.
  • ✔ Agent Performance: Measure first response time (FRT) and resolution speed to ensure your support team meets 2026 customer expectations.
  • ✔ Conversion Tracking:Link WhatsApp interactions to business outcomes like purchases or lead sign-ups.

One-Tap Interactive Buttons

WhatsApp interactive buttons replace manual typing with structured, one-click actions that increase response rates by over 60%. Whether for lead qualification, payment links, or scheduling, these buttons streamline the customer journey, making it faster and more intuitive for users to engage with your brand.

  • ✔ Quick Reply Buttons: Offer up to three predefined responses (e.g., "Yes," "No," "Not Now") for instant decision-making and higher engagement.
  • ✔ Call-to-Action (CTA) Buttons: Direct users to a specific URL or trigger a phone call with a single tap, perfect for "Buy Now" or "Contact Support".
  • ✔ Copy Offer Code: Boost marketing ROI by allowing customers to copy coupon codes directly from the message with one click.
  • ✔ List Menus: Present up to 10 scrollable options in a clean menu format, ideal for FAQ categories, store locations, or product menus.
Click-to-WhatsApp Ads
WhatsApp Enterprise Solution with API Integration using WhatsApp Business API Solution and WhatsApp Gateway for Developers

Interactive WhatsApp Flows

WhatsApp Flows are structured, multi-step journeys that let users complete tasks like booking, shopping, or form-filling without ever leaving the chat. By replacing external links with native in-app experiences, Flows reduce drop-offs and boost conversion rates by up to 158%.

  • ✔ Guided Lead Capture: Replace boring web forms with interactive, step-by-step questions to qualify leads instantly.
  • ✔ Instant Appointment Booking: Let users check availability and book time slots through a native calendar interface.
  • ✔ In-Chat Product Discovery: Guide shoppers through size guides and product selections for a frictionless checkout.
  • ✔ Post-Purchase Surveys: Collect structured feedback with a 90% higher completion rate than email-based surveys.
  • ✔ Account Management: Allow users to update delivery addresses or view order status with a single tap.

WhatsApp Catalogs

A WhatsApp Catalog is a built-in mobile storefront that lets customers browse products, view prices, and see descriptions directly in the chat. It eliminates the need for external websites, allowing users to "Add to Cart" and complete purchases within the app for a frictionless e-commerce experience.

  • ✔ Visual Showcasing: Upload up to 500 products with high-resolution images and clear, keyword-rich titles.
  • ✔ Dynamic Collections: Group your inventory into categories like "New Arrivals" or "Bestsellers" to help customers find what they need in seconds.
  • ✔ Real-Time Syncing: Integrate with your existing Shopify or WooCommerce store to automatically update stock levels and pricing.
  • ✔ Direct Sharing: Send specific product cards or your entire catalog link to customers with a single tap during live chats.
  • ✔ In-Chat Shopping Cart: Allow customers to select multiple items and send a consolidated order list directly to your team.
WhatsApp Business API Solution for Business Messaging

Benefits

Engage Smarter, Sell Faster with WhatsApp Business API

Our messaging infrastructure is built to support enterprises with high-volume WhatsApp automation and engagement capabilities.

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Wider Reach

Connect using WhatsApp with over 2 billion active users.

Higher Response Rates

Get more opens and replies from a daily-used channel compared to traditional email.

Personalized Communication

Send tailored messages for better customer experiences and higher conversion.

Cost Effective

Significantly cut support and marketing costs through automated WhatsApp messaging.

How It Works

Your WhatsApp API Provider Setup Starts With 3 Easy Steps

  • 01

    Create Meta Business Account

    Sign up or log in to Meta Business Suite to begin your official verification.

  • 02

    Verify & Link Your Number

    Securely connect your business number through Textora’s API gateway.

  • 03

    Start WhatsApp Campaigns

    Log in to your dashboard and launch your first WhatsApp marketing automation campaign instantly.

How to get WhatsApp Business API for small business

Ready to Transform Your Business with WhatsApp Business API?

Automate conversations, send real-time notifications, and engage customers at scale with a secure and powerful WhatsApp API platform.

Do you have any Questions

The WhatsApp Business API is an enterprise-level interface designed for scalable, automated customer communication. Unlike the standard app, it supports unlimited agents, AI chatbots, and bulk messaging. It helps businesses increase engagement with 98% open rates, automate 24/7 support, and integrate messaging directly into CRM systems for a unified customer experience.
To get the API, a small business must partner with an official Business Solution Provider (BSP) like Textora. The process involves verifying your Meta Business Manager, linking a dedicated phone number, and choosing a messaging platform. Unlike the free app, the API requires approval from Meta but offers professional features like the Green Tick and advanced automation.
As of January 2026, Meta uses a per-message pricing model for template messages, categorized into Marketing, Utility, and Authentication. Service conversations (customer-initiated) within a 24-hour window remain free. In India, local billing in INR is available, and businesses can benefit from volume-based discounts for high-volume utility and authentication messaging.
Yes, but only through the Official WhatsApp Business API. Using the API allows you to send bulk messages to opted-in users via approved templates. This method complies with Meta’s anti-spam policies. Unlike unofficial "broadcast" tools, the API protects your number from being banned while providing detailed delivery and read analytics.
To get the Green Tick, you must use the WhatsApp Business API and have a verified Meta Business Manager. Your brand must be "notable," meaning it appears in organic news articles or has significant public interest. Once these criteria are met, you can apply through your BSP dashboard for Meta to review and grant the verified status.
Absolutely. The primary advantage of the WhatsApp Cloud API is its ability to integrate with CRMs like Zoho, HubSpot, and Salesforce via Webhooks and REST APIs. This allows for automated order updates, instant WhatsApp OTP delivery, and synchronized customer data across your sales and support departments.
Yes, Meta encourages the use of AI chatbots for specific business functions such as customer support, lead qualification, and booking appointments. However, general-purpose conversational AI is restricted. To stay compliant, your chatbot must focus on resolving customer queries or facilitating transactions while providing a clear path to a human agent.